Terms & Conditions

Welcome to ScentSails. These Terms & Conditions outline the rules for using our website and purchasing our products. By accessing our site or completing a purchase, you agree to comply with these terms. Please read them carefully.

1. Product Use & Safety

ScentSails sells e-liquids intended for use in compatible vaporizing devices. These products are strictly for adult use only. They are not intended for children, pets, or individuals who are pregnant, nursing, or have health conditions affected by nicotine or inhalants.

Always handle e-liquids with care. Do not ingest, expose to skin or eyes, or leave within reach of minors. In case of accidental exposure, seek medical attention immediately.

2. Age Restriction

You must be of legal age in your region to purchase e-liquid products from ScentSails. By placing an order, you confirm that you meet the age requirement and that all provided information is truthful.

3. Order Acceptance

All orders are subject to review and approval. We reserve the right to limit or cancel any order at our discretion. If your order is modified or rejected, you will be notified using the contact details provided during checkout.

4. Pricing & Payments

All prices are listed in US Dollars and are subject to change without notice. Taxes and shipping fees will be applied where applicable. Orders must be paid in full before shipment.

5. Shipping Policy

We ship to eligible addresses within our service area. Delivery timelines are estimates and may vary based on destination or carrier delays. Risk of loss transfers to the buyer upon shipment.

6. Returns & Refunds

Due to the consumable nature of e-liquids, we do not accept returns or exchanges on opened products. If you receive an incorrect or damaged item, please contact our support team within 7 days for resolution.

7. Intellectual Property

All content on the ScentSails website – including logos, product names, descriptions, and images – is protected by copyright and trademark law. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

ScentSails is not liable for any damages – direct or indirect – that may result from the use or misuse of our website or products. Always follow product instructions and safety guidelines provided.

9. User Responsibilities

You agree to use our website in accordance with all applicable laws. Activities such as impersonation, unauthorized account access, or distribution of harmful material are strictly forbidden and may result in legal action.

10. Legal Jurisdiction

These Terms are governed by the laws of the province of Ontario, Canada. Any disputes will be resolved through the courts of Toronto, Ontario.

11. Changes to Terms

ScentSails may update these Terms at any time. Changes will take effect immediately upon posting to our website. Continued use of the site constitutes your acceptance of the revised terms.

12. Contact Us

Questions about these Terms? Reach out to our support team:

ScentSails Customer Privacy
Email: [email protected]